Privacy policy

Last Updated: February 24, 2025

This Privacy Policy describes how Butterfly Sweat (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.shopbutterflysweat.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or operational needs. Any updates will be posted on our Site with a revised "Last Updated" date.

How We Collect & Use Your Personal Information

We collect personal information in order to provide a seamless shopping experience, process orders, and improve our Services.

Information We Collect Directly from You:

Contact Details: Name, address, phone number, and email.
Order Details: Shipping/billing address, payment confirmation, and order history.
Account Information: Username, password, and security preferences.
Customer Support: Information you provide when contacting us for help.

Some features may require you to provide this information. If you choose not to, certain functionalities may be unavailable.

Information We Collect About Your Usage:

We automatically collect Usage Data when you visit our Site, including:

Device type, browser, and network connection.
IP address and location data.
Interaction history (e.g., pages visited, time spent on our Site).

To collect this data, we use cookies and similar technologies.

Information We Obtain from Third Parties:

Shopify: As our e-commerce provider, Shopify collects data necessary for powering our store.
Payment Processors: We collect necessary details for secure transactions (e.g., billing address, credit card details).

We do not sell your personal information to third parties.

How We Use Your Personal Information

Order Processing & Fulfillment: To process payments, ship products, and notify you about your purchases.
Customer Service & Support: To assist with orders, returns, and inquiries.
Marketing & Advertising: To send promotional emails, offer discounts, and personalize your shopping experience.
Security & Fraud Prevention: To protect against unauthorized transactions and security risks.

Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. These help us:

Remember your preferences and past visits.
Improve Site performance and usability.
Show relevant ads and promotions.

You can manage or disable cookies through your browser settings. Note that doing so may impact your user experience.

For more details on Shopify’s cookie policy, visit: https://www.shopify.com/legal/cookies.

How We Protect Your Information

We implement security measures to protect your personal information. However, no system is 100% secure. If you believe your account has been compromised, please contact us at support@butterflysweat.com immediately.

Sharing of Personal Information

We may share your information with:

Trusted service providers (e.g., payment processors, fulfillment partners).
Marketing & advertising partners to enhance your shopping experience.
Legal authorities if required by law.

We do not share or sell your personal data to third parties for profit.

Children’s Data

Our Services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us for removal.

International Users

By using our Services, you acknowledge that your data may be stored and processed outside your home country. We use secure data transfer mechanisms to comply with global privacy regulations.

Your Rights & Choices

Depending on your location, you may have the right to:

Access the personal data we have about you.
Request deletion of your personal information.
Correct inaccuracies in your data.
Withdraw consent for marketing communications.

To exercise these rights, contact us at support@butterflysweat.com.

We will respond to your request in accordance with applicable laws.

Contact Us

For any questions about this Privacy Policy or to exercise your rights, please reach out: